Maintenance & inspection services For elevators, escalators, and moving walks

Schindler Service helps assure that your elevators and escalators are always available. Highly trained technicians, supported by an entire global network of maintenance experts, are there to reduce service calls and keep your equipment running.

Schindler Service Benefits

Redefining reliability

We strive to increase reliability with:

Continual investments in technology improvements, resulting in 37% reduction in callbacks
Annual seven-point safety inspections that surpass code requirements
Integrated global, national, regional and local expert support
Over 50 hours of annual training for our service technicians
Service and repair expertise on all leading brands of equipment.

Superior responsiveness

As your partner, we are committed to knowing what you need and making sure you get it when you need it. We accomplish this through:

Structured maintenance routines to ensure consistent, reliable service
Real-time dynamic scheduling to ensure the most efficient maintenance program
24/7 integrated Schindler Ahead service on any brand of elevator or escalator to proactively monitor and identify potential issues and resolve them before they develop.

Meaningful communication

The information you need, when you need it.

Online access to your service history through Schindler Ahead ActionBoard to see how your equipment is running
Email notifications of notable events regarding callbacks, preventive maintenance and more
24/7 Customer Service Network connects you with our well-trained and professional call center associates who can notify a technician almost immediately of your emergency
The bottom line: the right service at the right time so you don't have to worry.